HEALTH  AND SOCIAL CARE
Safeguarding Courses

 

The Wigan Training Centre offers a full range of tailored Health & Social Care training programmes targeted specifically at the needs of: 

  • Residential Care Homes / Domiciliary Care Providers / Nursing Homes  
  • Local Authorities  
  • Housing Associations  
  • Dental Practices  
  • Organisations and groups supporting other vulnerable groups

Training will initially be available across the following topics: 

  • Safeguarding Adults (Introductory, Intermediate and Advanced levels)  
  • Equality  
  • Mental Capacity Act   

Our tutor has extensive learning & development experience in this sector and has personally delivered hundreds of successful sessions to thousands of learners. We have worked with a full range of organisations from small, local charities through to Local Authorities and national care chains. 

 

Safeguarding Adults

This practical values-based topic is packed with practical ways in which we can reduce the likelihood of abusive practices within our workplaces. 


Sessions are available at a variety of levels with the following programmes available:
 

  1. Safeguarding Adults for front-line staff – Alerters training (introductory level)  
  2. Safeguarding Adults for supervisors and managers (intermediate level)  
  3. Safeguarding Adults for managers who undertake internal investigations (advanced level)

All three safeguarding programmes include a breakdown of: 

  • The different types of abuse you may encounter and what the potential indicators of these types of abuse could be
  • The factors which can make abuse more likely to happen  
  • The differences between consequences and punishment  
  • What you can do to make a positive difference and reduce instances of abuse in your workplace  
  • Creating healthy professional boundaries  
  • The things you should do and the things you shouldn’t do in terms of disclosures of abusive practices
  • How you can ensure that you record allegations or suspicions of abuse properly

 

 

Safeguarding Adults for front-line staff:
Alerters training (introductory level) 

Duration:  ½ day  

This session is aimed at those working in customer facing roles and provides the knowledge required to effectively identify and report potentially abusive practices. 


Following this session delegates will be able to: 

  • Outline the different types of abuse you may encounter and what the potential indicators of these types of abuse could be
  • Describe the factors which can make abuse more likely to happen  
  • Know the difference between consequences and punishment  
  • Better understand your role in making a positive difference and reducing the instances of abuse in your workplace  
  • Define healthy professional boundaries with your customers  
  • Explain the key things you should do and the things you shouldn’t do in terms of disclosing allegations of abusive practices to your line manager or supervisor  
  • Record allegations or suspicions of abuse effectively

 

 

Safeguarding Adults for Supervisors and Managers
(intermediate level) 

Duration:  ½ day 

This session is aimed at managers and supervisors who are responsible for individuals who are customer-facing and provides the knowledge required to identify, report and escalate allegations of abusive practices. 
 

Following this session delegates will be able to: 

  • Outline the different types of abuse you and your team may encounter and what the potential indicators of these types of abuse could be
  • Describe the factors which can make abuse more likely to happen  
  • Know the difference between consequences and punishment  
  • Better understand your role and the role of your team members in making a positive difference and reducing the instances of abuse in your workplace  
  • Define healthy professional boundaries with your customers  
  • Explain the key things your team should do and the things they shouldn’t do in terms of disclosing allegations of abusive practices to you  
  • Advise your team how to record allegations or suspicions of abuse effectively  
  • Know when and how to make referrals to the Local Authority’s safeguarding team or the Police  
  • Better understand your role in the Government’s Vetting and Barring Scheme  

 

 

Safeguarding Adults for managers who undertake internal investigations (advanced level)

Duration:  1 day  

This session is aimed at managers who undertake internal investigations following allegations of abusive practices. In addition to providing managers and supervisors who are responsible for individuals who are customer-facing with the knowledge required to identify, report and escalate allegations of abusive practices.  

Following this session delegates will be able to:  

  • Outline the different types of abuse you and your team may encounter and what the potential indicators of these types of abuse could be  
  • Describe the factors which can make abuse more likely to happen  
  • Know the difference between consequences and punishment  
  • Better understand your role and the role of your team members in making a positive difference and reducing the instances of abuse in your workplace  
  • Define healthy professional boundaries with your customers  
  • Explain the key things your team should do and the things they shouldn’t do in terms of disclosing allegations of abusive practices to you  
  • Advise your team how to record allegations or suspicions of abuse effectively  
  • Know when and how to make referrals to the Local Authority’s safeguarding team or the Police  
  • Better understand your role in the Government’s Vetting and Barring Scheme  
  • Organise and convene productive interviews with alleged abusers, witnesses and the abused  
  • More effectively read the body language of those they are interviewing  
  • Formulate, order and ask effective questions  
  • Increase co-operation from the person being interviewed 
  • Prepare written analysis of investigatory interview outcomes  

 

 

Mental Capacity Act 

Duration:  ½ day 

It is essential that those who access our services are empowered and encouraged to, as far as realistically possible, make their own decisions. 

In cases where a person is unable to make their own decisions it is important that we can evidence we use a consistent process for establishing capacity and if we have to make a decision on a client's behalf that the decision is made in their best interests. 

This session incorporates theory from the Mental Capacity Act alongside practical examples of how the Act can be incorporated into day-to-day situations. 

Following the session learners will be able to: 

  • Outline the key principles that underpin the Act  
  • Perform a Mental Capacity Test in order to establish whether an individual has the capacity to make a specific decision at a specific time  
  • Interpret advanced decisions to refuse medical treatment  
  • Act in someone’s best interests  
  • Work with those who have been issued Lasting Powers of Attorney  
  • Liaise effectively with Independent Mental Capacity Advocates  
  • Incorporating the Act into their day-to-day work practices